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Service 04 — Reputation

More 5-star reviews.
Without asking.
Without waiting.

After every completed job, our system automatically requests a review. Happy customers go straight to Google. Unhappy ones come to you first. Your reputation builds itself.

Why Reviews Matter More Than You Think

Reviews are the new word-of-mouth. And you're not getting enough of them.

When a homeowner searches "plumber near me" on Google, the first thing they see is star ratings. If your competitor has 80 reviews and you have 8, they win — even if you're better. It's that simple.

The problem isn't that customers don't want to leave reviews. 70% of customers will leave a review when asked. But you're busy, it's awkward to ask, and they forget. Our system solves all three problems automatically.

97% of consumers read local business reviews
70% will leave a review when asked
88% trust reviews as much as personal recommendations
#1 ranking factor for Google local search
The Funnel

How the review funnel works

Job Completed ✓

You mark the job as done in your system

Auto SMS Sent → Customer

"Hi [Name]! How did your job go? Tap to rate us (1 click): ⭐⭐⭐⭐⭐"

😊 Happy (4–5 ⭐)

Sent directly to Google review page

→ Google Review Posted
😕 Unhappy (1–3 ⭐)

Sent to private feedback form — comes to you

→ You Fix It Privately
Your Rating Climbs. Your Ranking Rises.

More reviews → higher Google position → more calls → more jobs

See It Live

From completed job to Google review in under 2 minutes

Watch a walkthrough of the full review collection process — including the SMS a customer receives and how they end up on Google.

What's Included

Complete review management from day one

Automated Review Requests

Triggered automatically when a job is marked complete. No manual work on your end ever.

5-Star Filter Funnel

Only your happiest customers end up on public platforms. Unhappy ones come to you for resolution first.

Reputation Protection

Negative feedback is captured before it goes public — giving you a chance to make it right and save the relationship.

Google Search Ranking

More frequent, high-quality reviews directly improve your Google Maps ranking. More visibility = more inbound calls.

Review Tracking Dashboard

See your review count, average rating, and trends over time. Know what's working.

Review Widget for Website

Your best Google reviews automatically displayed on your website. Fresh social proof, always up to date.

Free Download: The Contractor Google Review Guide

How to go from 10 reviews to 50 reviews in 60 days. The exact SMS templates and timing sequences we use for contractors across Canada.

Download Free Guide (PDF)
Demo Use Cases

Review request scenarios for contractors

Example Scenario

Electrician

After a panel service, the customer receives a simple SMS asking how the job went and where to leave public feedback if happy.

Example Scenario

HVAC

If a customer reports a problem privately, the contractor gets a chance to follow up before asking for a public review.

Start building your 5-star reputation today.

Every job you complete without requesting a review is a missed opportunity. Let's fix that.